Make a Claim


As part of our service, we assist you throughout the claims process.  It is important that we are aware of claims and circumstances as soon as possible so that we can ensure you are meeting the insurers’ requirements, giving you the best chance of a favourable settlement.

Make a Claim

The first thing you must do is contact us as soon as practical after the incident. You can contact your broker 24/7 or our head office Mon-Fri between 9 am and 5 pm.

Your broker will assist you with the forms and any other required documents.

Complete the compulsory and relevant sections and return it by:

• Scanning and emailing it to: [email protected]

• Fax to 02 9232 4092

• Mail to GIBA, P O Box R1856, ROYAL EXCHANGE NSW 1225

If you require any assistance in preparing these documents, please contact your broker or our office on 02 9221 7122.